Should you wish to return an item purchased at Robosource.net you may do so for a full refund, subject to the terms outlined in this policy.
Purchased items can be returned within 30 calendar days of the date they were delivered (based on tracking information), or 45 days of the shipment date if the package is not trackable, provided they are in new and unused condition and include any applicable original packaging. Before returning an item, please contact firstname.lastname@example.org to receive full instructions on how to return an item. Following the information provided, you may ship the items back to us. Return shipping is the responsibility of the customer, and we recommend using an option with tracking. Once the item arrives at our facility, we will issue a refund for the full purchase price of the product (after discounts), excluding shipping charges. Any storage products may be subject to a 20% restocking fee.
This return policy only applies to standard products publicly available to all customers on Robosource.net. Any special arrangements, which may include but are not limited to custom products, bulk purchases at reduced prices, or any other non-standard products are not applicable to this return policy, and as such any of these products are not returnable unless arranged otherwise.